Information collection and use

When you purchase our products, the following information may be collected and used: 

  • Registration information: personal identity information provided by you when registering, including name, email address, mobile phone number, etc.
  • Transaction information: transaction data generated when you use our services for shopping or transactions, including order information, payment information, shipping address, etc.
  • Log information: operation logs generated when you use our services, including browsing records, click records, etc.
  • Device information: information about the model, operating system version, unique device identifier of the terminal device you use. 

We collect the above information to provide you with better services

  • Provide registration, login, account management and other basic functions。
  • Process your shopping orders, payments, delivery and other transaction business
  • Display personalized recommendations, ads, and other content for you
  • Provide customer service and technical support
  • Analyze and improve our services to enhance user experience.

Information

We pledge to take necessary technical measures to protect the security of your personal information. We will take reasonable measures to prevent your personal information from being lost, leaked, tampered with or unauthorized access. We will also conduct strict data processing training for our team and establish access control systems and other measures. 

Information sharing

We will not share, sell or transfer your personal information to any third party, unless: 

  • Obtain your explicit consent。
  • Based on laws and regulations or local requirements。
  • To perform our contractual obligations, such as providing your order information to logistics enterprises.

Information storage and cross-border transfer

We will collect and store your personal information, but may transfer your personal information to other countries or regions during the provision of services. We will ensure that when transferring personal information across borders, it complies with applicable laws and regulations and takes necessary security measures to protect your personal information. 

Privacy protection

According to relevant laws and regulations, you have certain rights with respect to your personal information, including: 

  • Access, correct your personal information
  • Delete or deactivate your personal information
  • Withdraw your authorization consent. 

If you wish to exercise your rights or have any questions or comments about our privacy policy, please contact us through our official customer service channels. We will respond and handle your requests as soon as possible. 

Please note that this privacy policy only applies to our Caondy fashion store. If you access other third-party websites or applications through our platform, you will be bound by the privacy policy of the third party. 

Lastly, we will periodically update and modify this privacy policy and publish the latest version on our website to provide you with better services and protection. Please regularly check for updates to our privacy policy. 

Once again, thank you for your trust and support!